Two new initiatives to help guard consumers against mortgage-related abuses were launched this week by the recently established Consumer Financial Protection Bureau (CFPB).
The CFPB has begun fielding mortgage-related complaints from consumers through its web site, and has joined with other federal entities in a task force targeting loan modification scams aimed at homeowners seeking assistance through the government’s Home Affordable Modification Program (HAMP).
Will seek to resolve consumer complaints
The mortgage complaint system is similar to one for credit card complaints that the Bureau has been operating since last July. In its first three months of operation, that system has forwarded more than 4,000 complaints to card issuers for resolution, and obtained full or partial resolutions in about three-quarters of them. T Read more…
Tags: Bureau, Bureau Turns
November 28th, 2011
Christina Hall 
Wait, they charge fees for checking accounts? This has become a common refrain as more and more consumers around the country are all of a sudden finding monthly fees on their previously free checking accounts. Aside from initial bewilderment, people are responding with emotions that run the gamut all the way from anger to understanding. But, how should you really feel about added monthly fees on your bank account?
